Guavus offers unique AI-based analytics solutions for CSPs

This Heavy Reading report, by Senior Analyst James Crawshaw, provides real-world examples from 10 CSPs using artificial intelligence and machine learning, and profiles key vendors that are specialists in telecom AI/ML.

Guavus is profiled as a leading AI-based analytics solution provider and is highlighted as the only vendor of 16 profiled to have AI-based solutions across four key areas of business operations where CSPs will use AI:

  • Networking and IT operations
  • Customer  care
  • Marketing and CRM
  • Fraud and security

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"The report does an excellent job of helping CSPs navigate AI use in telecom operations, with very specific examples and recommendations.  We’re honored to be profiled in it."

Stephen Spellicy, Guavus Vice President of Products and Marketing